FAQs


HOW LONG WILL MY MAKEUP LAST?
We use setting sprays and primers so that your makeup will stay on for hours. Even if you have an early appointment it will stay on through the day and night.

WHAT PRODUCTS DO YOU USE? 
We mainly use urban decay products which are all cruelty free and high quality. We also use Mac cosmetics, Esteè lauder, Limecrime cosmetics, Morphe brushes, Kiko, The Balm, Benefit Cosmetics, and Lancome. All of which are luxury brands.

CAN YOU DO MY APPOINTMENT AT HOME?
At the moment we only go out to wedding venues for bridal parties, all other appointments are from our studio.

IS THERE PARKING AT THE STUDIO?
There is parking at the studio, however a permit is required so be sure to let us know you have the car and we can give you one, there is also parking justt outside the building for 60p an hour.

DOES IT MATTER IF I AM LATE?
Unfortunately if you are any later that 15 minutes for your appointment we are unable to do it for you due to the fact we have other appointments booked in that would be affected, if you have any issues about getting to the studio or the time of your appointment please contact us as soon as you can.

DO I NEED TO PAY A DEPOSIT?
A £10 deposit is required for every appointment made, if it is not paid then your appointment is not secured.

WHAT HAPPENS IF I CANCEL?
If we are unaware you are not coming to your appointment or you cancel with less than 24 hours the full price of the appointment will need to still be paid as it does not leave enough time to replace the slot.

DO YOU DO MAKEUP LESSONS? 
We dont do make up lessons however if we ever do masterclasses or courses we will advertise it on our social media platforms such as instagram and facebook!
 
HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?
Orders can take up to 14 days at busy periods but usually up to 5 working days.